Company: Evido
Location: Azerbaijan
Website: Evido
Evido is a leading marketing company specializing in providing advanced and efficient marketing solutions across various platforms, including Meta, TikTok, and Telegram. We are dedicated to helping high-potential markets develop faster by adopting innovative strategies and solutions.
We are seeking a Support and Onboarding Manager to join our dynamic Client team in Azerbaijan.
Responsibilities:
- Client Onboarding: Guide new clients through the onboarding process, ensuring they understand and can effectively use our platforms and services.
- Support: Provide ongoing support to clients, addressing their questions and resolving issues related to their campaigns and technical needs.
- Training: Conduct training sessions for clients to help them maximize the effectiveness of their marketing campaigns.
- Technical Solutions: Assist in implementing internal technical solutions to improve client experiences and campaign outcomes.
- Feedback Loop: Gather client feedback and work with internal teams to improve our products and services based on client needs.
- Documentation: Maintain up-to-date documentation and resources to support clients in using our platforms effectively.
Requirements:
- Language Skills: Proficient in English (C1 level) and native or fluent in Azerbaijani.
- Client Experience: Experience working with clients is required. Experience in the advertising sphere will be a significant plus.
- Learning Ability: Willingness and ability to quickly learn new concepts and tools.
- Teamwork: Strong teamwork skills with the ability to take responsibility for your work.
- Communication: Excellent communication skills, both written and spoken, to effectively convey ideas and solutions.